Privacy policy

ClearLife Co Privacy Policy

Last updated: October 20, 2024

This Privacy Policy describes how ClearLife Co (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from clearlifeco.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

Please read this Privacy Policy carefully. By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. We will post the revised version here and update the “Last updated” date.

What Personal Information We Collect

We collect information needed to process orders, operate the Site, and improve your experience.

Information you provide directly:

  • Name, billing/shipping address, phone number, and email.

  • Order and payment details (processed securely through Shopify).

  • Account information (username, password if you create one).

  • Customer support messages or inquiries.

    SMS / MMS TEXT MESSAGE MARKETING PROGRAM PRIVACY POLICY
    Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages. 
    WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.
    Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the program and pursue any appropriate legal remedies.
    California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allow users of the program who are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.
    Contact us at the following address to make a request:
    ClearLife
    support@clearlifeco.com

Information collected automatically:

  • Device and browser data, IP address, and how you interact with our Site.

  • Cookies and similar technologies (see Shopify Cookies Policy).

Information from third parties:

  • Shopify, which powers our online store.

  • Payment processors (e.g., credit card providers) that process your payments securely.

  • Analytics or marketing tools that help us improve user experience.

How We Use Your Information

  • Provide products and services: Process payments, ship orders, handle returns, and manage your account.

  • Marketing and advertising: Send promotional emails (you can unsubscribe anytime) and show relevant ads.

  • Security and fraud prevention: Detect and prevent fraudulent or unauthorized activity.

  • Customer communication: Respond to inquiries and provide support.

How We Share Information

We may share your personal data with:

  • Vendors and partners who help us operate the Site (Shopify, payment processors, shipping carriers).

  • Marketing partners for advertising purposes, where legally permitted.

  • Legal authorities if required by law or to protect our rights.

We do not sell personal information.

Cookies

We use cookies to:

  • Keep your cart and session active.

  • Analyze traffic and improve the Site.

  • Tailor content and ads.

You may disable cookies in your browser, but some features may not function properly.

User-Generated Content

If you post reviews or testimonials, they may be visible publicly. Please avoid including personal details you don’t wish to share.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. Review their policies before interacting with them.

Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us so we can delete it.

Security and Retention

We maintain reasonable safeguards to protect your information, but no system is 100% secure. We retain information only as long as needed for business, legal, or contractual purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information.

  • Request correction or deletion.

  • Opt out of marketing emails.

To exercise these rights, email support@clearlifeco.com.

International Users

We are based in the United States and may transfer your data to servers and partners located there. By using our Services, you consent to this transfer.

Contact Us

For any questions about this Privacy Policy or to exercise your privacy rights, contact us at:

📧 support@clearlifeco.com

🌐 clearlifeco.com